Tag customer experience

New AI-Powered Dining: How Applebee’s & IHOP Are Transforming with Automation

Professional team discussing ai insights at outdoor cafe, reviewing market data on tablet

Dine Brands—the parent of Applebee’s, IHOP, and Fuzzy’s Taco Shop—is rolling out a sweeping AI strategy across its 3,500+ restaurants. From behind-the-scenes tech support to front-of-house personalization and smart‐camera experiments, the chain aims to boost efficiency, engage guests more deeply,…

The New Frontier in Fast Food: McDonald’s AI Revolutionizes Service

Beautiful blonde girl ordering mcdonald's online

McDonald’s is stepping into the future with a bold new initiative to integrate artificial intelligence across its 43,000 locations worldwide. This groundbreaking move is set to speed up service, improve order accuracy, and enhance the overall customer experience—all while transforming…