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A.I. at Work: High Hopes

Looking Forward to A.I.

Businesses big and small are buzzing with excitement about artificial intelligence (A.I.) and how it might make us work smarter and faster. Even though some experts are doubting, the idea of A.I. changing the game in work productivity is getting a lot of attention and money.

Two office colleagues collaborate happily at a computer

What’s Up with Getting More Done

For companies that want to make more money without hiking up their prices, doing things more efficiently is key. They’re looking at A.I., especially the kind that can create stuff on its own, to help with this. But, we’re still waiting to see this show up in the stats.

A.I. and Money Matters

What the Fed Says

Jerome H. Powell and John C. Williams from the Federal Reserve are kind of optimistic about A.I. making us more productive, but they don’t think it’s going to happen right away.

What Economists Think

Some economists, like Robert Gordon, aren’t convinced A.I., even cool stuff like ChatGPT, is going to be a big enough deal to make everyone suddenly work way more efficiently.

Businesses Putting Money on A.I.

From Their Point of View

Businesses are getting creative with A.I., from Walmart using it to make shopping easier to Macy’s personalizing your shopping experience, and Abercrombie & Fitch using it to design clothes. They believe A.I. can make things run smoother and faster.

A.I. in Stores

A.I. is popping up in all sorts of tasks, from answering HR questions, crafting marketing emails, to designing fashion, showing a wide belief in its power to boost how much we can get done.

A.I. Doing New Stuff

Burgers and Ice Cream, Too

Even Wendy’s and Ben & Jerry’s are playing with A.I. to change prices on the fly and manage stock, hinting at its potential in very specific niches.

Farming Gets Smart

John Deere is using A.I. to hit weeds and not crops, pointing to how this tech can make farming not only smarter but also cheaper by cutting down on unnecessary herbicide.

This is a peek into how artificial intelligence (A.I.) could change the game in how much we get done at work, from the sales floor of Walmart to the fields of John Deere farms. Dive into what the money brains, the Federal Reserve, and businesses hoping to cash in on A.I. have to say about our efficient future.

Agronomist uses tablet to explore tomato farm for increased productivity

FAQ: Can A.I. Make Us Work Better?

1. What is A.I., and how is it expected to improve workplace productivity?
Artificial Intelligence (A.I.) refers to machines designed to mimic human intelligence, performing tasks that usually require human intellect. Businesses are eager to use A.I. to enhance efficiency, automate routine tasks, and foster innovation, potentially leading to higher productivity without the need to raise prices.

2. Have any improvements in productivity been observed due to A.I. yet?
While the excitement around A.I. is high, its significant impact on productivity improvement is not yet visible in the data. Companies are investing in A.I. with the hope of future benefits, but measurable outcomes in overall productivity growth are still awaited.

3. What are the Federal Reserve’s views on A.I. and productivity?
Jerome H. Powell and John C. Williams, influential figures at the Federal Reserve, have a cautiously optimistic stance on A.I.’s potential to boost productivity. However, they believe that such effects might not materialize in the immediate future.

4. How are companies currently using A.I.?
Companies across various sectors are exploring A.I. for a range of applications, from Walmart’s shopper assistance features to Abercrombie & Fitch’s clothing design processes. These applications include automating customer service, enhancing marketing efforts, and streamlining operations to improve efficiency and creativity.

5. Can A.I. benefit sectors outside of retail and technology?
Yes, A.I. is finding its applications in more specialized sectors, including fast food and agriculture. Wendy’s and Ben & Jerry’s are experimenting with A.I. for dynamic pricing and inventory management, while John Deere is utilizing A.I. in agriculture to accurately target weeds, reducing herbicide use and costs. This diversity in application shows A.I.’s potential across various industries beyond just retail and tech.

Sources The New York Times

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